The area of Mawa Rarrah was in desperate need of a medical facility which could be a first point of call for patients requiring care, especially at short notice in an emergency without having to travel long distances. The Welfare Complex has provided this much needed local resource and has become an invaluable part of the healthcare system.

Working alongside ‘Healthcare 4 All’ IWS has been able to implement a local healthcare system which is easily accessible to all. Patients are able to call a nurse to their home for a check-up, the nurse is then able to diagnose the correct treatment e.g medication or further investigation at the Welfare Complex. If the patient requires further investigation, then s/he is transported to the Welfare Complex by an ambulance service provided by IWS.

The Welfare Complex building itself and the land in which it stands has been part donated and part funded by the public. The building therefore belongs to IWS but it is our intention to work alongside the Government of Azad Kashmir to get the support and help we need to further enhance services to the community. A major contributor to the success of the Welfare Complex is ‘Health Care 4 All’, another charity which shares our determination, to provide equal access to healthcare. Working alongside ‘Health Care 4 All’ we have been able to register the residents of the surrounding areas onto a database; this database of patients’ health records makes future treatment of patients more efficient and tailored to their specific needs.

Medical Training
The system implemented by the Welfare Complex has been recognised internationally and due to its success the system is currently being implemented by another hospital in Azad Kashmir. The Welfare Complex has dedicated one floor to this project and has set up a training centre for nurses to train to use the system.

The basement level of the Welfare Complex is dedicated to education providing services for local teachers and students. The Welfare Complex also has as a cold room for the deceased and is used to wash and prepare bodies for burial making the Complex an integral part of the local community.